Returns & Exchanges
At Access Denied, we stand behind our quality, but if your purchase isn't a perfect fit, we offer a seamless 30-day return policy for all original-condition items. Our goal is to ensure your satisfaction remains unconditional through a transparent and efficient exchange process.
Return Process
- 1.Initiate Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare Package
Securely pack the items in their original packaging, ensuring all tags are attached and the Return Authorization form is included inside the box.
- 3.Ship Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 business days.
- 4.Receive Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed to your original payment method within 5 to 10 business days.